Privacy Policy

Last Updated: March 8th 2026

This Privacy Policy explains how Clay Voice collects, uses, and protects your information when you use our services.

Clay Voice is operated by Clay Advanced Technologies Limited LLC, a company registered in Wyoming, United States.

By using Clay Voice services, you agree to the practices described in this policy.

1. Who We Are

Clay Voice is a cloud communications platform that provides:

• Virtual phone numbers
• Voice calling
• SMS messaging
• Communication tools for individuals and businesses

Our services are provided by:

2. Age Requirements

You must be:

• At least 18 years old, or
• At least 13 years old with parental consent

to use Clay Voice.

3. Information We Collect

We collect information necessary to operate and improve our services.

The information collected depends on how you use Clay Voice.

4. Information You Provide

Account Information

When creating a Clay Voice account, you may provide:

• Email address
• Phone number
• Name
• Billing address (if required)

This information is used to:

• create and manage your account
• verify your identity
• provide access to our services
• communicate important service updates

Virtual Phone Numbers

If you purchase or use a virtual phone number, you may provide:

• a profile name for the number
• optional profile images
• configuration settings for calls or messaging

Customer Support

If you contact support, we may collect:

• your account email
• phone number
• communication logs
• any information you provide to help resolve issues

5. Payment Information

Payments for Clay Voice services may be processed through trusted third-party payment providers.

We do not store full credit card information on our systems.

Payments may be processed through providers such as:

• Stripe
• PayPal
• Apple Pay
• Google Pay

These providers securely process payment information in accordance with their own privacy policies.

6. Information We Automatically Collect

When you use Clay Voice, certain technical information is automatically collected.

This may include:

• device type and operating system
• browser information
• IP address
• connection logs
• application version
• diagnostic and crash data

This data helps us maintain system performance and security.

7. Call and Messaging Data

To operate our services, we may store limited communication metadata.

Call Records

We may store:

• call timestamp
• originating phone number
• destination phone number
• call duration

This information is used for:

• call history
• billing
• regulatory compliance

SMS Records

For SMS services we may store:

• timestamp
• sending number
• receiving number
• message segmentation count

Message content may be temporarily stored to allow message delivery and synchronization across devices.

Users can delete message content through the Clay Voice platform.

8. Cookies and Website Analytics

Our website may use cookies to improve user experience.

Cookies may be used to:

• maintain login sessions
• remember preferences
• analyze website traffic

We may also use analytics services such as Google Analytics to understand how visitors use our website.

These services collect information such as:

• device type
• browser type
• geographic region
• IP address

This data is used only for aggregated analysis.

9. How We Use Your Information

Clay Voice uses collected information to:

• provide communication services
• operate and maintain our platform
• process payments and subscriptions
• prevent fraud or abuse
• provide customer support
• comply with legal and regulatory requirements
• improve our services and user experience

10. Sharing of Information

We do not sell your personal information.

We may share limited data with trusted third-party providers that help deliver our services, including:

• telecommunications carriers
• cloud infrastructure providers
• payment processors
• fraud prevention services

These providers only receive the information necessary to perform their services.

We may also disclose information when required by law.

11. Security

We take reasonable technical and organizational measures to protect your information.

These include:

• encrypted communications
• restricted internal access
• secure infrastructure providers
• monitoring for suspicious activity

However, no system can guarantee absolute security.

12. Data Retention

We retain information only as long as necessary to:

• provide services
• comply with legal obligations
• resolve disputes
• enforce our agreements

When information is no longer needed, it may be deleted or anonymized.

13. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

• access to your personal data
• correction of inaccurate data
• deletion of personal data
• restriction of processing
• data portability

Requests can be made by contacting us using the details below.

14. Business Transfers

If Clay Voice or its parent company is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

15. Changes to This Policy

We may update this Privacy Policy periodically.

When significant changes occur, we will update the date at the top of this page.

Continued use of Clay Voice after updates indicates acceptance of the revised policy.

16. Contact Us

If you have questions about this Privacy Policy or your data, contact us at: